The perfect training to master the vocabulary and concepts of ITIL® 4
Accredited training course (Peoplecert) & certification exam
In the era of globalization, companies must carry out their digital transformation in order to be more agile. This approach linked to agility is difficult to implement and requires an industrialization of IT services. ITIL 4 gives you the keys to make this approach a success. The services value chain (SVC) allows you to structure your activities in value streams that produce results. Practices are the key to the industrial approach, without constantly reinventing the wheel.
This intensive three-day course is specially designed for managers, supervisors, team leaders, consultants and information systems operators. It allows participants to understand the challenges and consequences in terms of IT service management, which are considered to be essential vectors for creating value for Organizations.
The session ITIL® 4 Foundation (Peoplecert) is mainly intended for teams in charge of IT service management and more specifically for the following functions:
The ITIL 4 Foundation certificate is the mandatory entry point for everybody interested in obtaining the ITIL 4 Managing Professional or the ITIL 4 Strategist certificate.
There are no mandatory prerequisites to follow this training and pass the certification. It is however preferable that the participant is familiar with the technical terms related to IT jobs in general.
At the conclusion of this course, attendees will:
The official ITIL 4 Foundation exam is included in our training package.
The exam can take place in paper format or online at the end of the training and be supervised by the trainer. The result is communicated to the candidate immediately at the end of the test.
The exam can also be administered online after course – In such a case, a voucher is provided at course completion
The exam is designed to test the learner’s knowledge of the ITIL 4 framework as opposed to memorization and tied to the learning objectives of the course. The exam format will include:
The exam is available in English and others languages, including French.
The ITIL 4 Foundation certificate is prerequisite for all other ITIL 4 exams including the ITIL 4 Managing Professional and ITIL 4 Strategist.
Alain BONNEAUD
CISA® - CISM® - CGEIT® - COBIT® - ISO 27001 - ITIL® - PRINCE2® - RESILIA® - VeriSM™ - ISO 20000 - DevOps
The following terms and conditions apply for bookings :
Course fees must be paid at least 10 working days prior to the commencement of the course in order to guarantee your place. We accept payment by Direct Debit, credit cards, paypal or bank transfers. Payment made by credit card will incur the following charges – MasterCard (1.5%), Visa (1.5%) American Express (3.0%).
Grow the skills and knowledge of your team with less downtime and without the cost or inconvenience of group travel! Our expert instructors can deliver training and solutions, customized to fit your organization's unique needs, directly to your workplace. Contact us to get a proposal ...
2AB & Associates is committed and offers you more than its competitors:
We are committed to the quality of our courses. In case of unsatisfaction, we offer you a new registration.
The price of all our certifying courses includes the online taking of the certification exam.
All our courses are officially accredited by ISACA, AXELOS, APMG, EXIN, PECB, etc.
Your trainer is available after the course to assist you in implementing the knowledge gained during the session.
All the documentations provided are original publications, in electronic format most often, delivered with the agreement of the publisher. We never provide unlicensed copies.
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